“Why should I be here—and not somewhere else?” is a question that arises in the minds of most people when they first visit a website. With the bulk of clan sites currently trying to provide the same kind of content, visitors are having an increasingly hard time finding an answer to that question. We need to rethink clan websites.

Clan Sites Today

The other day I saw a guy getting flamed for saying that he wanted to create a website for his clan. Why? I couldn’t put the reason into words—until I began poring over some of the clan sites that I knew of and realised just how dull most of them were.

Why has it come to this? Why do so many clan websites have about as much character as industrial districts? Why has the notion of a new clan establishing its online presence outside of competitions and community sites become almost laughable to us? Answer: Because clans have stopped asking themselves why they’re creating web pages. Instead they’ve opted for imitating existing sites.
Breaking news
Most clans focus on providing the same kind of content, namely news. That makes it unclear for users why they should prefer any one site over another. At the end of the day, they’re all the same beneath the visuals, right?

If you want people to return to your website—and if you don’t, you should probably reconsider creating one—blending with the crowd in this way is a bad idea.

In order to give people reason to visit your site, you need to break with the uniformity that’s associated with clan sites and display how you’re doing things differently.
Supply and demand
Right now there seems to be only two kinds of clan websites. On the one hand, you have those that provide news and regular features. And on the other hand, you have static, business card-like sites, which only feature lists of members and occasional team news updates. Now, you can justify the existence of both kinds, but only to a certain extent.

Choosing to provide news is understandable if
  • you find that existing outlets are insufficient,
  • you are convinced that you can do a better job than the current provider(s), and
  • there is a demand for more news outlets.
But most of the time, this is not the case in developed scenes. In other words, choosing to cover a game might make sense if the game has just been released and existing outlets haven’t yet decided how to adapt. But in scenes built around games that have existed for years there’s rarely room for new outlets. Coverage has been sorted out: clan and community sites have vied for the players’ favour, and the ones that have gained it have established themselves and become hard to unseat. Providing coverage, therefore, shouldn’t be the first priority of new sites in these kind of scenes.

That’s not to say that clans involved in established scenes should settle for static sites that merely list members and sponsors. Quite the contrary. Such sites give visitors no reason to return and only have merit as placeholders.

So, what do I suggest that clans do instead? I suggest that they start experimenting with their content strategies and tap into what makes them unique: their members.

Clan sites of tomorrow?

What would you rather read on the website of mamut.si, a blog post where urtier explains how to spawnkill as field ops, or a news item about aMenti joining up with TLR again? I’d choose the blog post any day, and I believe most other ET players would, too.

Think about it. We’re interested in reading about what we do ourselves as competitive gamers every week. We can relate to that. And yet no one is writing about it.

At the same time, clans are full of players who know all about this stuff; players to whom spawnkilling, aiming, positioning, making tactics, and practicing is second nature. Why not encourage them to impart some of their knowledge? Surely there is a demand for it.

I think that by tapping into their members, clans can open up for a new kind of content that is more relevant to competitive gamers than what’s currently homepage material on most sites.
“A mess of stuff”
When you're rethinking clan websites, it’s worth looking beyond gaming for inspiration. Learn from other niches, take note of how they keep their corners of the internet alive and kicking. Valuable lessons can come from unexpected places.

A recent discovery of mine is case in point. Yesterday I stumbled upon the following remark which got me thinking:

“If you have something interesting to say online today, so many people will pick it up. A lot of what online marketing is about is having a mess of stuff out there so when people are interested in the brand, there are 1,000 things they can click on.”

Do you know who said this? Jason Korman, director of a South African wine company, did. What does it have to do with clan sites? It shows that most of them are currently betting on the wrong kind of content.

You see, right now, when a player becomes interested in a clan, there’s little he can learn about it from its website. Sure, he can find out who’s part of the clan, how it ranks, and what it has achieved. But what can he learn about its members apart from what hardware and settings they use, or what competitions they’re participating in? Nothing.

Players don’t become interested in clans because of their organisational peculiarities. They become interested in clans because of their members. They want to know who they hate playing against, what they think about the EC groups, why they use a rifle in the last stage of their goldrush defence. Unlike news, writing about these things would actually supplement what clans do: compete in games.
Getting started
At this point you might object that most gamers don’t have time to write for the websites of their clans. This is a reasonable objection, but the kind of content I’m advocating needn’t take a long time to create. At first, writing a blog post might take an hour or so, but as it’s incorporated into the weekly routine, and as the writing becomes more spontaneous, it’ll become less time consuming.

If you don’t like the idea of blogging, however, consider publishing brief but regular interviews in which existing coverage writers or managers ask the players questions which have been submitted by the community (along the lines of SK’s “1on1” series, but in written form).

Still sounds like too much trouble? Try micro-blogging, then. Whenever you feel like sharing something, write a brief text update (140 characters or less) and publish it on your clan site. As an alternative, create a Twitter account and feed twits to the site. It’s easy and forces you to get to the point quickly in every post.

If none of these approaches appeal to you, don’t discard the idea. When all is said and done, the implementation is of second importance. Making players the underlying basis of your website is what matters.