Logitech, da best support
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5 Mar 2012, 14:04
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Journals
Hoi guys
2 days ago i felt like asking for new glides from logitech because my current one @ my mx518 are fucked up & used.
So i did like in the past, and contacted support.
Unfortunately they have no more glides or materials for mx518 :(
They said if your mouse is still guaranteed, send us the invoice ( so i will get new one he )
if warranty is over, I can get 50% promotion code to buy at their website :D
seriously, how great they are??
swiss quality
2 days ago i felt like asking for new glides from logitech because my current one @ my mx518 are fucked up & used.
So i did like in the past, and contacted support.
Unfortunately they have no more glides or materials for mx518 :(
They said if your mouse is still guaranteed, send us the invoice ( so i will get new one he )
if warranty is over, I can get 50% promotion code to buy at their website :D
seriously, how great they are??
swiss quality
others = still working
i had like 4/5, i gave one to a friend, using 1, 1 is broken, 1 is still in the package
simoon has old g15 blue version, he contacted support and he received the last g15 ( orange ) for free :O)
There support is great though
others are STILL fine ( except for this current glide that i fucked up due to going out of pad)
I've seen many people say that their Logitech mouses lasted for 5/6 years or so. About four years ago I bought my first MX518 and since then I have got 3 different MX518s and all of them broke down in a year because of broken cable. Fortunately Logitech have good warranties.
If anyone from
Anyways I don't see why they should even give you new glides.
glides = part of the mouse
i told them the mouse isnt sliding well :xD
already asked them for glides once and they gave me one so, why not asking again :O)
you are also not forced to give me 500e, would you?
They surely don't send you new ones because of warranty but rather to keep their customers satisfied and loyal so they keep buying Logitech mice or other Logitech products. That's pretty basic CRM :-P
Doesn't really matter in the end though, as long as you get new feet ;-)
(or invoice + mouse's serial number 8D )
I would recommend hyperglides lots and lots and lots!
last time i send them some pics of my old mx518 and said l"my mouse is broken shit, i have no invoice etc" and they gave me 50% promotion code.
ye
they amazing
8D
may buy a new headset
Tu pouvais l'avoir gratuite une fois de plus.
la seul facture que jai date de 2008 et je lai plus :D
jai tenté le coup avec la facture des souris de remplacement, y a pas moyen :xd
j attends le coupon 50% et jverrais quoi prendre, peut etre un casque g35
là osef jen ai deja eu 3 alors jsuis quand meme gagnant, y en a toujours une dans l emballage qui attends
I've had myself prolly up to 10 mx518's and i used to just bring my mouseto local shop and they would swap it with me to new one without testing since its been known problem with mx518 always, logitech knows that too and thats why they can do it this openly
Im not complaining but they don't stick to their own regulations and policies.
Corsair has great support aswell.
its is not that they are super cool company that gives you free mouses but when you bought this mouse you paid a price for which logitech could produce 4 maybe 5 mouses
but they can do it becauze every logitech users don't use the warranty.
thats only my opignon tho.