weird problem with Xai

by DrLagAlot • 2 Jan 2013, 00:10 • Journals
Hey guys,

today a weird problem with my Steelseries Xai mouse appeared when I was playing csgo. It started to connect and disconnect including the windows device notice sound and a few short freezes. In windows 7 it works just perfectly fine, but as soon as I am ingame (Enemy Territory, Call of Duty, Quake, CS etc) it starts to do that like every 45 seconds and stays disconnected for about 30 seconds.
I tried it with my Razer Lachesis as well and didn't have any problems ingame.

Things I tried so far:
Reset windows to a point that it worked at
Re-install firmware on the Xai
Re-install Xai Configuration Program

I would be very grateful if somebody knew how to fix it,

Have a nice evening crossfire!

PS: I wish everyone a happy new year!

Edit: Also just happened in windows, not sure if it's a broken wire though?
Comments
20
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Xai 2 Jan 2013, 00:33
:(
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Snatixx 2 Jan 2013, 15:11
:D thought this journal was about you also
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jiN- 2 Jan 2013, 15:39
:DDDDDDDDDDDDDDDDDD
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alcatraz 3 Jan 2013, 21:54
gay homo fag
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biggz 2 Jan 2013, 00:34
Had the same problem, it is still collecting dust in my cupboard somewhere.

1.1.a for life <3
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adetonian 2 Jan 2013, 00:52
Have the same problem, and I can tell you there is no fix.

It's with more SteelSeries products than just the Xai, I had a Xai with the same problem and I have SteelSeries 6Gv2 keyboard with the exact same issue. And I think, and I found the same 'reason' on google and forums that the SteelSeries hardware sometimes get some weird bug thing which cuases windows to not recognize your stuff anymore. Example with the 6Gv2, usually its hardware name is: SteelSeries KeyBoard 6Gv2 but when it 'disconnects' in my hardware list its recognized as S[DAT with some weird japanese like symbols. Which I think causes windows to fuck up and not recognize the hardware anymore. Exact same thing with the Xai, jsut some weird name in hardware list and the lights work sometimes work and stuff but just doesnt respond anymore.
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KareN 2 Jan 2013, 01:23
is Steelseries 6Gv2 any good ? thinking about buying it
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zaNc 2 Jan 2013, 14:28
ive got the cherry mx red edition, and i can say money well spent.
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adetonian 4 Jan 2013, 15:53
The typing is great and definatly recommendable, but the standard Steelseries 6Gv2 gives me alot of problems as in it disconnecting randomly while playing. Don't know about the cherry mx edition zaNc described buy I recommend a filco or DASkeyboard if you want mechanical.
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DrLagAlot 2 Jan 2013, 12:29
okay :< just ordered a zowie am with a puretrak talent
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adetonian 4 Jan 2013, 15:53
That is money well spent :P have it and its awesome
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DrLagAlot 4 Jan 2013, 16:42
So now I know why you suck like that m8!
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HugTheSub 2 Jan 2013, 05:02
that is how MX518s go to die.
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Acizco 2 Jan 2013, 07:36
It's dying, send it to RMA if it still has warranty.
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DKZ 2 Jan 2013, 12:03
steelseries are cancer mouses
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HIRVI 2 Jan 2013, 13:09
It is the cord. At least in Logitech mouses when cord loosens it starts to do that.
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MAYDAY 2 Jan 2013, 14:37
exacly the same problem with my G110 keybord. And its ironic the warrenty is 12 months and the problem started 4 days after
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zaNc 2 Jan 2013, 14:31
If u have the receipt and bought it less than 2 years ago contact the support. Or if u have warranty from the reseller just contact them. SS would have sent me a new xai but i had thrown the receipt away as the reseller only had 1 year warranty
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osirisKO 2 Jan 2013, 17:48
FUCK! i just got the xai and happened to me yesterday. not exacly how ur saying but idd it stops working time to time... but its only sometimes... fckng wirdo... i changed the heartz to 500 (it was 1000) and it stopped but cant tell u if its fixd or not since i only made one mor match after that change...
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