logitech customer support

by Muratt • 15 Sep 2010, 20:33 • Journals
so good and friendly :) i mailed to them that my mx518 doesnt function as it did before np they gonna send me a new one :) 2 months ago i asked where to get the original feet because hyperglides etc. are to small in comparison to the original feet,they send me a pack for free :) next mouse is going to be a logitech for sure :p
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13
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DominickDecocco 15 Sep 2010, 21:34
nice commercial
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Cardo 15 Sep 2010, 21:36
they asked some sort of serial code of your mouse?
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Krii 15 Sep 2010, 21:41
tuurlijk
dat moet je invullen om je support in te vullen
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h3ll 15 Sep 2010, 21:43
No, I also talked with these guys and just told them that the cable was broken (I actually thought that because I didnt see the '+' IN the sticker :P), so I had to remove the stickers to open it, and they didn't care. I also received new skates, but never had a new mouse, maybe you need the S/N for that to actually prove that you owned that mouse already
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Muratt 15 Sep 2010, 21:49
probably you need to give them the information they want :) bad luck for you bro
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h3ll 15 Sep 2010, 21:51
Np because the mouse was still working fine after repairing it, only wanted the skates and got em ^^
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zenix 15 Sep 2010, 21:40
yes, logitech are known for there good service.
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kartez 15 Sep 2010, 21:41
mailed ? give mail and how/what you did, thanks, i want 2 new mx518.
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Muratt 15 Sep 2010, 21:48
go to their site register yourself then go to support then write what the problem is,they will send you a email with we need some information of the mouse,codes like S/N,PID etc then they want to be sure you actually really own a mx518 you need to scan the evidence you recieved when you bought that mouse in the past. voila ;)
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Cardo 15 Sep 2010, 21:53
probably won't work with a 6 year old mouse. :D
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danL 15 Sep 2010, 22:13
they rock indeed
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walle 15 Sep 2010, 22:13
never bothered that and i have my 6th mx518 i believe, maybe next time!
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abs1 15 Sep 2010, 22:14
dude, they sent a brand new mx518 to brazil :D:D:D i was like :o but then i was like :)
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