Phone problem

Hi guys,

I recently bought the HTC Sensation XE. But I'm having an issue with this phone:
- I cannot send or receive messages from countries outside of the Netherlands;
- I can send and receive messages within the Netherlands;
- I've already tried sending and receiving messages with the same SIM on another mobile phone, this worked. So the problem really is the phone itself.
- A few days ago I was able to receive and send message outside of NL, but this stopped working all of a sudden;
- In some buildings (school for example) I have 0 reach with my mobile phone.

Has anyone else experienced this problem or knows what to do? I would be very thankful!

I've posted this same question on a forum of my phone provider, but they havn't answered me yet.

Thanks!
Comments
24
Prolly your phone company failing. Ive had weird problems with my sp when dialing i go straight to mailbox of the person i called (like their phone is switched off) but when i call again few secs later everything is fine.
You mean HTC? That is possible yes, the problem is the phone itself. But I can't explain why..
Parent
I have had a couple of problems with my HTC phone in the past and found this very useful, they answered almost instantly and helped in both cases. - http://www.htc.com/uk/contact/phone/ -
I've already contacted the support. They told me they could pick it up for repairs, but I don't really trust repairs like that, because there's a chance they won't be able to repair it, and you still need to pay.

Other than that, the guy from the support seemed really clueless about this mobile phone.
Parent
if ur phone doesnt get repaired in 2weeks u get a new phone for free
Parent
Bad phone, you should've got iPhone instead. Everything works with it, it is the best and stuff.
+1

5s is needed for timbo
Parent
The golden one!
Parent
what i would do:
-factory reset/test if works
-go to store and ask for a solution
-if they dont help, go XDA-DEVs and search for the STOCK ROM, install/test if works
-if doenst work, go XDA-DEVs and search for a CUSTOM ROM, install/test if works
-after all these if it doesnt still work, throw ur phone in garbage.
I've resetted the phone before I got it. After that it worked, but stopped working within a few days. You think if I will reset it again, this might solve it?
Parent
-enter recovery menu
-do factory reset
-clean ALL caches
-test if works

i think it should do the trick

-what i would do next is be sure of my phone model and loose a day or 2 fixing it by following some tutorials

http://www.gsmarena.com/htc_sensation_xe-4164.php
http://forum.xda-developers.com/htc-sensation

discard anything that doesnt explicitly say it supports sensation XE or beats audio
Parent
Thanks mate for your help

Will try all
Parent
yo timbolina I think u have phone problem
just buy iphone.
never buy shit you dont know whats inside, either hardware or software
Parent
mh so you dont buy an iphone cauz you neither know the hard/nor software but you would buy an htc or whatever cauz there you know it for sure??

wtf?
Parent
yes, because at least i can control some obvious things, like my phone doesnt give away my gps position without me knowing it
Parent
check your message center number is correct in the text message settings: in uk it starts with +44
Probably u bought shit phone, u have to change it. Np m8.
im phone free, i threw mine time ago in the trash. life is much better now
I have HTC One :X
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