some help needed

hello, my friend France kaz , bought a new keyboard yesterday, because his old one broke a few days ago. the keyboard is working fine, but there is a huge problem; he can't play ET with it. He told me he CANT use more than 2 keys at the same time. is there any way to fix this?
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6
what keyboard does he have?
some microsoft keyboard
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WHICH microsoft keyboard...
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Microsoft Comfort Curve Keyboard 2000
compact design
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http://www.microsoft.com/uk/hardware/mouseandkeyboard/Download.mspx

let him download the newest drivers, and delete the drivers of his old keyboard
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